Privacy Policy

Information We Collect

• We may collect the following types of information:
  • Personal Information: Name, email, phone number, date of birth.
  • Health Information: Intake and consent forms, treatment history, wellness details (protected under HIPAA).
  • Payment Information: Credit/debit card details processed via secure third-party payment processors.
  • Account Information: If you create an online account, we collect login credentials and any profile information you provide.
  • Other: Appointment history, communication preferences, and responses to surveys or promotions.

How We Use Your Information

We use your information to:

• Provide and improve our services.
• Process bookings, memberships, deposits, and payments.
• Communicate appointment reminders, updates, and promotions.
• Maintain health and treatment records in compliance with medical regulations.
• Conduct marketing and analytics (aggregated and anonymized where possible).

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HIPAA Compliance

We are committed to safeguarding Protected Health Information (“PHI”) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Access to PHI is limited to authorized staff and providers.

Data Sharing

No mobile information or personally identifiable information will be shared with third parties/affiliates for marketing/promotional purposes

We may share limited data with trusted third-party service providers, including:

• Marketing platforms (email, SMS).
• Analytics providers.
• Payment processors.
• Medical record systems (for HIPAA compliance).

All partners are contractually required to protect your information.

SMS & Email Communications

By providing your phone number or email address, you consent to receive:

• Appointment reminders.
• Service updates.
• Promotional offers.

Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help.

You may opt out of marketing communications at any time, though you may still receive essential operational messages (e.g., appointment confirmations).

Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and login information.
• Enable secure booking and account functionality.
• Analyze traffic and improve the website experience.

You can adjust your cookie preferences in your browser settings, but disabling cookies may limit certain website features.

Embedded Content

Our website may include embedded content from third-party services (e.g., YouTube videos, Instagram feeds, Boulevard booking overlay). Embedded content behaves as if you visited the third-party site directly. These sites may collect data, use cookies, and track your interactions according to their own privacy policies.

Data Retention

• Client and medical records are retained as required by law (HIPAA).
• Account information is retained while your account is active. You may request deletion of your account at any time.
• Marketing and booking data is retained only as long as necessary for operational or legal purposes.

Your Rights

Depending on your state, you may have rights to:

• Access, correct, or request deletion of your data.
• Limit certain data uses.
• Request a copy of your account or non-medical information.

Requests can be submitted via hello@luxefortemedspa.com.

Security

We use industry-standard encryption and secure protocols (HTTPS/SSL) to protect your data. Access is restricted to authorized personnel only.

Children’s Privacy

We use industry-standard encryption and secure protocols (HTTPS/SSL) to protect your data. Access is restricted to authorized personnel only.

Changes to This Policy

We use industry-standard encryption and secure protocols (HTTPS/SSL) to protect your data. Access is restricted to authorized personnel only.

Contact Us

For questions regarding these Terms, please contact us at:

Luxe Forté Med Spa
36 Steele St, Denver, CO 80206
(303) 483-7892‬ | hello@luxeforte.co